Food Service Supervisor

Closing on: Aug 12, 2027

Posted on August 12, 2026

Job Description

!!! Now Hiring!!!

(Food Service Supervisors)

We are seeking well-experienced food service supervisors for 124 ON QUEEN HOTEL AND SPA located at 124 Queen St Niagara-on-the-Lake, ON L0S 1J0 Canada. 

No. of positions – 01

JOB DUTIES:

  • Supervise and coordinate the daily operations of the hotel’s restaurant, lounge, room service, and banquet food service areas to ensure efficient service and an exceptional guest dining experience.
  • Schedule, assign, and oversee the work of servers, bartenders, hosts, and other food service staff, ensuring adequate staffing levels during peak meal periods, special events, and hotel functions.
  • Train new employees on food handling procedures, customer service standards, POS operations, and hotel policies while monitoring performance and providing ongoing coaching.
  • Monitor the quality and presentation of food and beverages before service, ensuring compliance with hotel standards, guest specifications, and food safety regulations.
  • Maintain inventory of food service supplies, beverages, tableware, and service equipment; assist with ordering and coordinate with the kitchen to ensure uninterrupted operations.
  • Ensure compliance with health, sanitation, food safety, and workplace safety regulations by conducting routine inspections and enforcing established operational procedures.
  • Address guest inquiries, special requests, and service concerns promptly and professionally, resolving issues to maintain high guest satisfaction and positive dining experiences.
  • Prepare shift reports, monitor labour and operational efficiency, support cost-control initiatives, and coordinate with hotel management and kitchen staff to improve service quality and overall restaurant performance.

Prerequisites:

Education: Secondary (High) school graduation certificate or equivalent experience

Experience & Skills: 3 year to less than 5 years of experience 

Language: English

Hourly Rate: $22.73 to $23.73 per Hour for 30 to 40 Hours per week

Starting Date: As soon as possible

Terms of Employment: Fulltime and permanent

Benefits: 4 % Vacation Pay

Please send your resume to Email at 124qhotelandspa.recruitment@gmail.com

Employment Terms

Permanent Employment

Education Requirement

Secondary (high) school graduation certificate

Experience Requirement

2 years to less than 3 years

Language Requirement

English

Target Groups

Indigenous people, Vulnerable youth, Newcomers are encouraged to apply.

Work Hours Per Week

30-40 hours week

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