Posted on February 23, 2025
Job Description
On-site guest service agent position. Register arriving guests and assign rooms; resolve complaints and claims; process group arrivals and departures; take, cancel and change room reservations; provide information on hotel facilities and services; provide general information about points of interest in the area; process guests’ departures, calculate charges and receive payments; balance cash and complete balance sheets, cash reports and related forms; maintain an inventory of vacancies, reservations and room assignments; follow emergency and safety procedures; clerical duties (i.e. faxing, filing, photocopying); answer telephone and relay telephone calls and messages; assist clients/guests with special needs; contact customers to deliver requested wakeup calls; perform light housekeeping and cleaning duties; provide customer service.
Job Details
- Employer: Prestige Oceanview Hotel Prince Rupert
- Location: Prince Rupert, British Columbia
- Wage: $19.10 per hour
- Hours: 30 to 40 hours per week, Permanent, Full-time
- Vacancies: 1
- Start date: As soon as possible
- NOC: 64314
Requirements
- Secondary (high) school graduation certificate
- No experience (will train)
- English
- Work must be completed at the physical location. There is no option to work remotely
Benefits
- Health care plan
How to Apply
Apply by mail to:
Prestige Oceanview Hotel Prince Rupert
118 – 6th Street, Prince Rupert, BC V8J 3L7