Posted on March 23, 2026
Job Description
ECEN Immigration Services Inc. is seeking a detail-oriented and customer-focused Client Service Clerk to support daily office operations. This role requires strong organizational skills, professionalism, and the ability to handle confidential information with integrity.
Responsibilities
- Assist in the preparation of brochures, reports, newsletters and other material
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Consult with clients after sale to provide ongoing support
- Initiate and maintain confidential medical files and records
- Book appointments
- Collect and record data
Qualifications
Security and safety
- Reference required
Transportation/travel information
- Valid driver’s licence
Work conditions and physical capabilities
- Attention to detail
- Tight deadlines
- Work under pressure
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Ability to multitask
- Quick learner
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Employment Terms
Permanent Employment
Education Requirement
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience Requirement
1 to less than 7 months
Language Requirement
English
Target Groups
Indigenous people, Vulnerable youth, Newcomers are encouraged to apply.
Work Hours Per Week
32-40 hours week