Customer Service Representative – Call Centre

Closing on: Jun 30, 2027

Posted on April 10, 2025

Job Description

Join our team at Great Lakes Water Solutions as a full-time *Customer Service Representative. *Become our front line contact for our customer base. Ensure we have an organized schedule and play a vital role in ensuring the cleanliness, organization, and efficiency of our workspace. This multifaceted position combines customer service, scheduling, cleaning, office filing, and product stocking to create a seamless and productive environment for our team and clients.
*Key Responsibilities:*
* *Customer Service: *Contact our customers when they are due for maintenance, installations, or deliveries. Handle any incoming emails or calls. Deal with issues in a professional manner.
* *Office Filing:* Organize and manage physical and digital records to ensure easy access to important information and documents.
* *Product Stocking:* Maintain inventory levels of essential supplies and products, ensuring availability for staff and clients. Contact our supplier to order product.
* *Assistance with Administrative Tasks:* Provide general support across departments, assisting with tasks such as data entry and basic correspondence.
* *Team Collaboration:* Work closely with team members to address facilities-related needs and contribute to a positive office atmosphere.
*Qualifications:*
* High school diploma or equivalent required.
* Post secondary in the field of business/office work is a preferred.
* Customer service experience is essential.
* Strong organizational skills and attention to detail.
* Excellent time management and multitasking abilities.
* Excellent communication skills, both written and verbal is required.
* Self-motivated and able to work independently.
* Previous experience in cleaning, office filing, or similar roles will be helpful.
* Excellent computer proficiency, including familiarity with Microsoft Office Suite.
* Positive attitude and a willingness to contribute to a collaborative team environment.
*Why Join Us:*
* Room for growth and skill development within a supportive team.
* Competitive compensation
* Life insurance and extended health benefits
* Full-time permanent position at an established company within the water treatment field
If you are ready to take on a versatile role that encompasses customer service we encourage you to apply. To be considered, please submit your resume along with a brief cover letter outlining your relevant experience and interest in the Service Coordinator position at GLWS.
Job Types: Full-time, Permanent
Pay: $19.50-$20.00 per hour
Benefits:
* Casual dress
* Extended health care
* Life insurance
* On-site parking
Education:
* Secondary School (required)
Experience:
* Front desk: 1 year (preferred)
* Administrative : 1 year (preferred)
Language:
* English (required)
Work Location: In person
Location
Barrie , ON
Work location
On site
Salary $ 19.50 to $ 20.00 HOUR hourly
Terms of employment
Permanent employment Full time
Starts as soon as possible
vacancies
1 vacancy
Source
indeed.com
#10220964721
Various locations
Barrie, ON

Job Details

  • Employer: Great Lakes Water Solutions – 2208144 Ontario Inc.
  • Location: Barrie, Ontario
  • Wage: $19.50 to $20.00 per hour
  • Hours: Permanent, Full-time
  • Vacancies: 1
  • Start date: As soon as possible
  • NOC: 64409

How to Apply

Apply by mail to:
Great Lakes Water Solutions – 2208144 Ontario Inc.
Barrie, ON

Job Category: Customer Service
Job Type: Full Time
Job Location: Ontario

Apply for this position

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