Guest Service Agent

Closing on: Sep 18, 2026

Posted on September 18, 2025

Job Description

On-site guest service agent position. Investigate complaints and claims; register arriving guests and assign rooms; process group arrivals and departures; take, cancel and change room reservations; provide information on hotel facilities and services; provide general information about points of interest in the area; process guests’ departures, calculate charges and receive payments; balance cash and complete balance sheets, cash reports and related forms; maintain an inventory of vacancies, reservations and room assignments; follow emergency and safety procedures; clerical duties (i.e. faxing, filing, photocopying); answer telephone and relay telephone calls and messages; assist clients/guests with special needs; contact customers to deliver requested wakeup calls; provide customer service.

Job Details

  • Employer: Hôtel Alt Aéroport d’Halifax
  • Location: Goffs, Nova Scotia
  • Wage: $18.40 per hour
  • Hours: 40 hours per week, Permanent, Full-time
  • Vacancies: 1
  • Start date: As soon as possible
  • NOC: 64314

Requirements

  • No degree, certificate or diploma
  • 1 year to less than 2 years of experience
  • English
  • Work must be completed at the physical location. There is no option to work remotely

Benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • As per collective agreement
  • Other benefits
  • Parking available
  • Wellness program

How to Apply

Apply by mail to:
Hôtel Alt Aéroport d’Halifax
40 Silver Dart Drive, Goffs, NS B2T 1K2

Job Category: Hospitality
Job Type: Full Time
Job Location: Nova Scotia

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