Posted on March 23, 2025
Job Description
On-site guest services agent – hotel position. Investigate complaints and claims; register arriving guests and assign rooms; resolve complaints and claims; process group arrivals and departures; take, cancel and change room reservations; provide information on hotel facilities and services; provide general information about points of interest in the area; process guests’ departures, calculate charges and receive payments; balance cash and complete balance sheets, cash reports and related forms; maintain an inventory of vacancies, reservations and room assignments; follow emergency and safety procedures; clerical duties (i.e. faxing, filing, photocopying); answer telephone and relay telephone calls and messages; provide customer service.
Job Details
- Employer: Hampton Inn by Hilton Sudbury
- Location: Sudbury, Ontario
- Wage: $18.16 per hour
- Hours: 16 to 24 hours per week, Permanent, Part-time
- Vacancies: 2
- Start date: As soon as possible
- NOC: 64314
Requirements
- Secondary (high) school graduation certificate
- Experience an asset
- English
- Work must be completed at the physical location. There is no option to work remotely
Benefits
- As per collective agreement
How to Apply
Apply by mail to:
Hampton Inn by Hilton Sudbury
Sudbury, ON P3E 0B4