User support technician

Closing on: Oct 12, 2027

Posted on October 12, 2026

Job Description

Tech-Eyes is seeking a User support technician. Languages: English. Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Experience: 1 year to less than 2 years.

Job Details

  • Employer: Tech-Eyes
  • Location: Hinton, Alberta
  • Wage: $37.50 hourly / 30 hours per week
  • Hours: Permanent employment, Full time, Morning, Day, Weekend
  • Vacancies: 1
  • Start date: as soon as possible
  • NOC: 22221

Requirements

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents

Benefits

    How to Apply

    Direct Apply via Job Bank. Original posting: Job Bank #50478366

    Job Category: IT Support
    Job Type: Full Time
    Job Location: Alberta

    Apply for this position

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